Trust, Dedication, and Compassion: Voices from Our Care Workers

Nicole Thant • March 7, 2025

Continuing our feedback series, we are delighted to shine a well-deserved spotlight on the incredible care workers who make Manor a truly special place. At Manor, we believe that every member of our team plays a vital role in creating a supportive and nurturing environment for our residents. Our care workers are at the heart of this effort, working tirelessly day and night with unwavering dedication, compassion, and skill. They go beyond just providing care—they build relationships, offer comfort, and ensure that each resident feels valued, respected, and safe. Their efforts create a warm and welcoming atmosphere where families can feel at ease, knowing their loved ones are in the best possible hands.

We are incredibly proud to have such a devoted team whose passion and commitment help make Manor not just a care home, but a true community. Now, we’d like to share some of the heartfelt feedback we’ve received from our care workers, whose voices are essential in shaping the culture and spirit of our home:

“ It’s a small friendly home and feels a homely environment. The staff are all friendly and we work as a team. Managers are approachable and listen to suggestions.” – Care worker 1

“I absolutely love Firgrove house the staff are amazing the residents are all so lovely, for me it feels like I am just coming home, and I have only been here since May! Never have I felt so settled working in a home before! This is how every care home should be.” – Care worker 2

“Chloe is the best manager I feel I can talk to her about absolutely anything! Always finds time for us and supports us in everything we do, again I haven’t had a boss like Chloe she is just brilliant, and I feel so lucky” - Care Worker 3

“I have not worked long but feel valued and appreciated I didn’t have that in my last workplace feel I can talk to them with ease” – Care Worker 4

Thank you to all our care workers for your commitment, hard work, and compassion. Your feedback means the world to us, and we are honoured to have you as part of the Manor Care Home family, continuing to provide exceptional care for all our residents.

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Blog from our HR & Recruitment Co-ordinator

By Nicole Thant • March 25, 2025
My name is Kanika Akinshegun. I started at Manor Community In Jan 2025 as a HR & Recruitment Co-ordinator. I have been in recruitment for over 5 years, and I really enjoy engaging with people and helping them to make their next career choice. Often the candidate experience shapes the way a company is perceived, and I always work hard to ensure the first experience someone gets is a positive one. My aim at Manor Community is to ensure we employ the best people for our services, where caring comes naturally to them, in turn making the best experience for our clients. Going forward I plan on working towards attending relevant recruitment events, with amazing merchandise, ensuring the recruitment is streamlined, cost effective and we plan to ensure we have the right people in place at the right time! Outside of recruitment I have an 8-year-old son, and a cat called Sonic. I love art and paint on canvases using oil paints as a way of relaxing. I love working out and enjoy making up new workout routines to release those endorphins. The best kind of recruitment is word of mouth so if you know anyone you can refer to me, please let me know!

A cute little visitor at Firgrove House

By Nicole Thant • March 18, 2025
Today, our residents were in for a special treat when a little puppy named Teddy paid us a visit! With his soft fur, big eyes, and wagging tail, Teddy quickly won the hearts of everyone in the room, bringing a wave of joy and comfort to our residents. For many of our residents, it’s been a while since they’ve had the company of a furry friend, and Teddy’s playful energy was a breath of fresh air. As he trotted around, curious and excited, many of our residents couldn't help but smile and reach out to pet him. The simple act of stroking his soft fur seemed to lift their spirits and spark memories of their own beloved pets from years ago.

Working in Care and Support

By Nicole Thant • March 11, 2025
What seems like an age ago now I first got interested in working in the social care sector working with adults with learning difficulties in the land-based industry. Right from the start I could see the benefits this sector has mainly, obviously to the individuals using a service – improving knowledge, confidence and having a purpose to get up for. After many courses/qualifications and throughout the decades I pursued this sector, again working with adults and young people in different settings including residential and supported living, not only in the land-based sector but supporting people in their communities. Fast track to the present day and Manor Community. I have been working for Manor for roughly seven years, with a slight hiatus after four years, believe me the grass isn’t always greener. Today my passion for helping people with learning difficulties and mental health issues remains the same, albeit there have been some knocks and falls but after self-reflection and kind words of encouragement you get up and carry on. Presently at Manor I have progressed through the ranks as a senior. I was thrilled to get the role as it shows that I’m valued within the company. No two days of my working week are the same, I could be completing audits or assisting colleagues with their work one day, to supporting individuals for appointments and social scenarios or pulling my hair out trying to get through bureaucratic (external agencies) red tape ensuring individuals are treated as equals. Occasionally I go home frustrated, but more often I go home satisfied I have made a positive difference to someone’s day.

Trust and Care: Heartwarming Feedback from Families

By Nicole Thant • March 4, 2025
At Manor Care Home, we understand that trust is the foundation of a strong relationship with the families of our residents. We strive every day to ensure that your loved ones are not just cared for, but cherished as part of our family. We know how important it is for families to feel reassured that their loved ones are in a safe, nurturing environment. That's why we go above and beyond to create a community where respect, comfort, and care are at the heart of everything we do.
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