Today, our residents were in for a special treat when a little puppy named Teddy paid us a visit! With his soft fur, big eyes, and wagging tail, Teddy quickly won the hearts of everyone in the room, bringing a wave of joy and comfort to our residents. For many of our residents, it’s been a while since they’ve had the company of a furry friend, and Teddy’s playful energy was a breath of fresh air. As he trotted around, curious and excited, many of our residents couldn't help but smile and reach out to pet him. The simple act of stroking his soft fur seemed to lift their spirits and spark memories of their own beloved pets from years ago.

What seems like an age ago now I first got interested in working in the social care sector working with adults with learning difficulties in the land-based industry. Right from the start I could see the benefits this sector has mainly, obviously to the individuals using a service – improving knowledge, confidence and having a purpose to get up for. After many courses/qualifications and throughout the decades I pursued this sector, again working with adults and young people in different settings including residential and supported living, not only in the land-based sector but supporting people in their communities. Fast track to the present day and Manor Community. I have been working for Manor for roughly seven years, with a slight hiatus after four years, believe me the grass isn’t always greener. Today my passion for helping people with learning difficulties and mental health issues remains the same, albeit there have been some knocks and falls but after self-reflection and kind words of encouragement you get up and carry on. Presently at Manor I have progressed through the ranks as a senior. I was thrilled to get the role as it shows that I’m valued within the company. No two days of my working week are the same, I could be completing audits or assisting colleagues with their work one day, to supporting individuals for appointments and social scenarios or pulling my hair out trying to get through bureaucratic (external agencies) red tape ensuring individuals are treated as equals. Occasionally I go home frustrated, but more often I go home satisfied I have made a positive difference to someone’s day.

Continuing our feedback series, we are delighted to shine a well-deserved spotlight on the incredible care workers who make Manor a truly special place. At Manor, we believe that every member of our team plays a vital role in creating a supportive and nurturing environment for our residents. Our care workers are at the heart of this effort, working tirelessly day and night with unwavering dedication, compassion, and skill. They go beyond just providing care—they build relationships, offer comfort, and ensure that each resident feels valued, respected, and safe. Their efforts create a warm and welcoming atmosphere where families can feel at ease, knowing their loved ones are in the best possible hands.